Contact Information
Sales Inquiries
Product and service enquiries, pricing information, and general sales questions
✉
sales@gbnetwork.my
Customer Support
Technical support, billing inquiries, and existing customer assistance
✉
support@gbnetwork.my
Peering Requests
New peering sessions, changes to existing sessions, and peering policy questions
✉
peering@gbnetwork.my
Network Operations (NOC)
Routing issues, network problems, BGP sessions, and technical network matters
✉
noc@gbnetwork.my
Abuse Reports
Report spam, network abuse, security incidents, or policy violations
✉
abuse@gbnetwork.my
Business Hours & Support
Sales & General Inquiries
Monday - Friday: 9:00 AM - 6:00 PM MYT
Weekend: Closed
NOC (Network Operations)
24/7/365
Round-the-clock monitoring and support
Technical Support
24/7 for critical issues
Business hours for general support
Emergency Contact
For urgent network issues, contact our NOC directly at noc@gbnetwork.my
Additional Resources
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